Online user reviews for public services

For 1032 Dutch public organisations, we checked whether and how they are reviewed online on Google Review and Facebook. We … More

Buying local in public procurement

In this new paper in Public Administration Review, “Buying from Local Providers: The Role of Governance Preferences in Assessing Performance … More

Measuring trust in the police

In this report for the Dutch government, Linde Stals and I investigate how public trust in the police is measured … More

Politicians’ preferences in public procurement

New paper in Local Government Studies, with Amandine Lerusse as lead author, on local politicians ’ preferences for price and … More

Strategic management during cutbacks in the penitentiary sector

In this new paper in Financial Accountability and Management, Eduard Schmidt and I analyse how public managers interact with external … More

Private managers in the public sector

Does bringing in managers with private sector experience into the public sector undermine core public values? No. Read more in … More

Carrots and sticks

New paper with Zejin Liu in Voluntas on government steering of nonprofits and government-nonprofit relations, using policy instrument choice theory, … More

Christopher Pollitt Award

Our paper on ‘New Public Management reforms in Europe and their effects: findings from a 20-country top executive survey‘ with … More

Trust in public administration in 173 European regions

In this new article in the Journal of Economic Policy Reform we study whether citizens´ trust in public administration is … More

Input legitimacy and public participation

Public officials can be reluctant to use citizens’ input in decision‐making, especially when turnout is low and participants are unrepresentative … More