Book chapters

On this page, you can find my book chapters. You can buy these books through this link

Also check the following pages:

Van de Walle, S. & Raaphorst, N. (2019). Introduction: The social dynamics of daily inspection work. In: Van de Walle, S. & Raaphorst, N. (eds). Inspectors and enforcement at the front line of government. Houndmills: Palgrave.

Van de Walle, S. & Keulemans, S. (2018). Tax officials´ image of taxpayers and rule bending behaviours. In: Goslinga, S., van der Hel-van Dijk, L., Mascini, P., & van Steenbergen, A. (eds). Tax and trust: Institutions, interactions and instruments. Eleven International Publishing. ISBN: 978‐94‐6236‐819‐4

Van Dooren, W., Askim, J. & Van de Walle, S. (2018). 30 years of performance research at the European Group of Public Administration. In: Ongaro, E. (ed,). Public administration in Europe: The contribution of EGPA. Cham: Palgrave, pp. 113-122. ISBN. 978-3-319-92855-5

Verhoest, K., Jan Wynen, Vandenabeele, W., & Van de Walle, S. (2018). Challenges for large-scale international comparative survey-based research in public administration.. In: Ongaro, E. & Van Thiel.S. (eds). The Palgrave Handbook of Public Administration and Management in Europe. Houndmills: Palgrave: 1147-1168, https://doi.org/10.1057/978-1-137-55269-3_59

Van de Walle, S. (2018). Explaining Citizen Satisfaction and Dissatisfaction with Public Services. In: Ongaro, E. & Van Thiel.S. (eds). The Palgrave Handbook of Public Administration and Management in Europe. London: Palgrave Macmillan, pp. 227-241. https://doi.org/10.1057/978-1-137-55269-3_11

Raaphorst, N., & Van de Walle, S. (2018). Trust in and by the public sector. In: Searle, R., Nienaber, A., & Sitkin, S. (eds), Routledge Companion to Trust. London: Routledge, pp. 469-482. ISBN: 9781138817593

Gadellaa, S., Curry, D. & Van de Walle, S. (2017). Hoe bestuurskundig is de bestuurskunde? Nederlandse bestuurskundigen vergeleken met hun Europese vakgenoten. In: Karré, P. (ed.), De toekomst van de bestuurskunde, pp. (reprint of 2015 article in Bestuurskunde)

Van de Walle, S. (2017). Trust in public administration and public services. In: European Commission, Directorate-General for Research and Innovation (ed), Trust at risk? Implications for EU policies and institutions. Brussels: European Commission.

Raaphorst, N., & Van de Walle, S. (2016). How do frontline public sector workers assess citizen-clients’ trustworthiness? Social categories, signals and cues In: Searle, R. & Nienaber, A. (eds), Routledge Companion to Trust. London: Routledge.

Verhoest, K., Vandenabeele, W., Jan Wynen, & Van de Walle, S. (2017). Challenges for large-scale international comparative survey-based research in public administration.. In: Ongaro, E. & Van Thiel.S. (eds). The Palgrave Handbook of Public Administration and Management in Europe. Houndmills: Palgrave.

Van de Walle, S. (2017). Public service delivery and effects on trust and satisfaction. In: Ongaro, E. & Van Thiel.S. (eds). The Palgrave Handbook of Public Administration and Management in Europe. Houndmills: Palgrave.

Van de Walle, S. (2016). The experimental turn in public management: How methodological preferences drive substantive choices. In O. James, S. Jilke & O. Van Ryzin (Eds.), Experiments in public management research. Cambridge: Cambridge University Press.

Moyson, S., Van de Walle, S., & Groeneveld, S. (2016). What do public officials think about citizens? The role of public officials’ trust and their perceptions of citizens’ trustworthiness in interactive governance. In: Edelenbos, J. & Van Meerkerk, I. (eds), Critical Reflections on Interactive Governance. Cheltenham: Edward Elgar.

Van de Walle, S., Hammerschmid, G., Oprisor, A., Štimac, V. (2016). Comparative research in public administration and the contribution of the COCOPS Top Executive Survey. In: Hammerschmid, G. et al. (eds), Public administration reforms in Europe: The view from the top. Cheltenham: Edward Elgar.

Jilke, S., Van der Voet, J., & Van de Walle, S. (2016). Administrative reforms in the Netherlands: Managerialism, collaboration and implications for future reform capacity. In: Hammerschmid, G. et al. (eds), Public administration reforms in Europe: The view from the top. Cheltenham: Edward Elgar.

Huxley, K., Andrews, R., Hammerschmid, G., & Van de Walle, S. (2016). Public administration reforms and outcomes across countries and policy areas. In: Hammerschmid, G. et al. (eds), Public administration reforms in Europe: The view from the top. Cheltenham: Edward Elgar.

Van de Walle, S. (2015, forthcoming). Trust in public administration and public services. In: Prange-Gstoehl, H. (ed), Trust at risk? Implications for and responses of research and innovation policies in a medium-term perspective. Brussels: European Commission.

Curry, D., Hammerschmid, G., Jilke, S., Van de Walle, S. (2015). Executive Perceptions of Public Sector Reform in Europe. In: Massey, A. & Johnston, K. (eds). International Handbook of Public Administration and Governance. Cheltenham: Edward Elgar. Pp. 369-398.

Groeneveld, S., & Van de Walle. S. (2014). A contingency approach to representative bureaucracy: Power, equal opportunities and diversity. In: Peters, B.G. & Pierre, J. (eds).Public Administration. London: Sage (reprinted from the 2010 IRAS article)

Van de Walle, S. & Cornelissen, F. (2014). Performance reporting. In: Bovens, M., Goodin, Robert E. & Schillemans, T. (eds). The Oxford Handbook on Public Accountability. Oxford: Oxford University Press, pp.  441-455.

Tummers, L., Jilke, S. & Van de Walle, S. (2013). Citizens in Charge? Reviewing the Background and Value of Introducing Choice and Competition in Public Services. In: Dwivedi, Y.K., Shareef, M.A., Pandey, S.K. & Kumar, V. (eds), Public Administration Reformation: Market Demand from Public Organizations. London: Routledge. pp. 24-42

Van de Walle, S. (2013). The role of trust in public services and public sector reform. In: Madureira, C. & Asensio, M (eds). Handbook de Administração Pública. Oeiras: Instituto Nacional de Administração, pp. 145-158.

Van de Walle, S., Vandenbussche, L. & Groeneveld, S. (2013). Representative bureaucracy in Belgium: Power-sharing or diversity? In: von Maravić, P., Peters, B.G. & Schröter, E. (eds). Representative bureaucracy in action: Country profiles from the Americas, Europe, Afrixa, and Asia. Cheltenham: Edward Elgar, pp. 69-86.

Groeneveld, S.M. & Van de Walle, S. (2011). Introduction. In: Groeneveld, S. & Van de Walle, S. (eds). New steering concepts in public management. Bingley: Emerald, pp. 1-8

Van de Walle, S. & Groeneveld, S.M. (2011). New steering instruments: Trends in public sector practice and scholarship. In: Groeneveld, S. & Van de Walle, S. (eds). New steering concepts in public management. Bingley: Emerald, pp. 205-214

Van de Walle, S. (2010). New Public Management: Restoring the Public Trust through Creating Distrust?. In: Christensen, T. & Lægreid, P. (eds). Ashgate Research Companion to New Public Management. Aldershot: Ashgate, pp. 309-320.

Van de Walle, S. (2010). Moving from Belgium to the UK and the Netherlands. In: Bouckaert, G. & Van De Donk, W. European Group for Public Administration (1975-2010):  perspectives for the future. Brussel, Bruylant, 256-261.

Van de Walle, S., & Van Dooren, W. (2010). How is information used to improve performance in the public sector? Exploring the dynamics of performance information In: Walshe, K., Harvey, G. & Jas, P. (eds.). Connecting knowledge and performance in public services: From knowing to doing. Cambridge: Cambridge University Press, 33-45

Maesschalck, J., & Van de Walle, S. (2009). Policy failure and corruption in Belgium: is federalism to blame? In: Brans, M., De Winter, L., Swenden, W. (eds). The politics of Belgium: Institutions and policy under bipolar and centrigugal federalism. London: Routlegde (reprinted from article published in 2006 in WEP)

Van de Walle, S., & Roberts, A. (2008). Publishing performance information: An illusion of control? In: Van Dooren, W. & Van de Walle, S. (eds). Performance information in the public sector: How it is used. Houndmills: Palgrave, 211

Van de Walle, S., & Van Dooren, W. (2008). Introduction: Using public sector performance information. In: Van Dooren, W. & Van de Walle, S. (eds.). Performance information in the public sector: How it is used. Houndmills: Palgrave, pp. 1-8

Vandenabeele, W., & Van de Walle, S. (2008). International difference in public service motivation: Comparing regions across the world. In: Perry, J. L. & Hondeghem A. (eds.). Motivation in public management: The call of public service. Oxford : Oxford University Press, pp. 223-244.

Van de Walle, S. (2008). Perceptions of corruption as distrust? Cause and effect in attitudes towards government. In: Huberts, L., Jurkiewicz, C., & Maesschalck, J. (eds.). Ethics and Integrity of governance: perspectives across frontiers, Cheltenham: Edward Elgar, pp. 215-236.

Van de Walle, S. (2007). Procedures versus outcomes in quality management. In: Schimanke, D. (ed.). Qualität und Ergebnis öffentlicher Programme: Ein Werkstattbericht. Münster: Waxmann Verlag GmbH, pp. 138-154.
(Reprinted in Prabhakar, M. (ed.) (2009). Administrative Discretion: Legal Issues. Hyderabad: Amicus Books.)

Van de Walle, S. (2007). Confidence in the civil service: An international comparison. K. Schedler, & I. Proeller (eds.), Cultural aspects of public management reforms. Amsterdam: Elsevier, pp. 171-201. (IPMN Naschold Award for best paper at the IPMN 2006 Conference)

Van de Walle, S. (2006). Zullen beter werkende overheidsdiensten bijdragen tot vertrouwensherstel? In: Korsten, A. & de Goede, P. (eds.). Bouwen aan vertrouwen in het openbaar bestuur: Diagnoses en remedies. ’s-Gravenhage: Elsevier Overheid, pp. 125-137.

Gelders, D. & Van de Walle, S. (2005). Marketing government reforms. In: Wymer, W. W. & Lees-Marshment, J. (eds.). Current issues in political marketing, Binghamton: The Haworth Press, pp. 151-168. (reprinted from JNPSM, 2005) – translated into Korean.

Van de Walle, S. (2004). Belgium. In: Geer, J. G. (ed.).Public opinion and polling around the world: A historical encyclopedia, Santa Barbara, CA : ABC-CLIO, pp. 514-19.

Van de Walle, S., Sterck, M., Van Dooren, W., Bouckaert, G. & Pommer, E. (2004). Public administration. In: Social and Cultural Planning Office. Public sector performance: An international comparison of education, health care, law and order and public administration in 29 Western countries, The Hague: Social and Cultural Planning Office, pp. 234-270. (Translated into Dutch, French, and Chinese; summaries in German, Polish, Italian, Hungarian and Spanish)

Van Dooren, W. & Van de Walle, S. (2004). Why do Belgian public agencies use the Common Assessment Framework (CAF)? In: Improving the Quality of East and West European Public Services, eds. Elke Löffler and Mirko Vintar. Hampshire: Ashgate. pp. 157-171.

Kampen, J. K. & Van de Walle, S. (2003). Het vertrouwen van de Vlaming in de overheid opgesplitst naar dimensies en indicatoren. In: Vlaanderen gepeild. Brussel: Administratie Planning en Statistiek, pp. 177-198.

Bouckaert, G. & Van de Walle, S. (2003). Quality of public service delivery and trust in government. In: Governing networks: EGPA yearbook. Ed. Ari Salminen. Amsterdam: IOS Press. pp. 299-318.