New scale – attitude to clients

With Shelena Keulemans we designed and tested a new measurement instrument to measure street-level bureaucrats’ attitude towards their clients. It…

PhD vacancy public administration

I´m looking for a PhD candidate (bursary) to do research on public sector reform, public services or public organisations. This is…

H2020 TROPICO started

The new H2020 TROPICO project (TRansforming into OPen, Innovative, and Collaborative Governments) looks at collaboration in the public sector. The goal…