In this new article in IRAS, Gerhard Hammerschmid (Hertie), Rhys Andrews (Cardiff), Ahmed Mohammed Sayed Mostafa (Leeds), and I look at…
Why do public managers use management tools?
In this new paper in PAR – “Institutions or Contingencies? A Cross‐Country Analysis of Management Tool Use by Public Sector…
New book! Inspectors and enforcement
With Nadine Raaphorst, I edited a new book that explores the social dynamics of the interaction between inspectors and their…
Signaling in bureaucratic interactions
In this article “A signaling perspective on bureaucratic encounters: How public officials interpret signals and cues” in Social Policy and…
Public managers make equity-efficiency trade-offs
In this article in Public Administration Review, Marcos Fernandez-Gutiérrez and I analyse the positions of top public officials on an…
Prosocial compensation & service failure
When a public (or private) service fails, how do you want to be compensated as a citizen? Does a charity…
New scale – attitude to clients
With Shelena Keulemans we designed and tested a new measurement instrument to measure street-level bureaucrats’ attitude towards their clients. It…
PhD vacancy public administration
I´m looking for a PhD candidate (bursary) to do research on public sector reform, public services or public organisations. This is…
Managerial autonomy and politicization
Public sector reforms aimed at ‘making the managers manage’ granted public managers autonomy and tried to depoliticize the administration. In…
Chapter Routledge Companion to Trust
Nadine Raaphorst and I have a chapter in the new Routledge Companion to Trust, looking at trust in the public…