The effects of NPM reforms

In this new article in IRAS, Gerhard Hammerschmid (Hertie), Rhys Andrews (Cardiff), Ahmed Mohammed Sayed Mostafa (Leeds), and I look at…

New scale – attitude to clients

With Shelena Keulemans we designed and tested a new measurement instrument to measure street-level bureaucrats’ attitude towards their clients. It…

PhD vacancy public administration

I´m looking for a PhD candidate (bursary) to do research on public sector reform, public services or public organisations. This is…