Welcome

Welcome to my website. On this site you can find information about my research, download publications, and stay informed about…

Online user reviews for public services

For 1032 Dutch public organisations, we checked whether and how they are reviewed online on Google Review and Facebook. We…

In this new paper in Public Administration Review, “Buying from Local Providers: The Role of Governance Preferences in Assessing Performance…

In this report for the Dutch government, Linde Stals and I investigate how public trust in the police is measured…

New paper in Local Government Studies, with Amandine Lerusse as lead author, on local politicians ’ preferences for price and…

In this new paper in Financial Accountability and Management, Eduard Schmidt and I analyse how public managers interact with external…

Does bringing in managers with private sector experience into the public sector undermine core public values? No. Read more in…

New paper with Zejin Liu in Voluntas on government steering of nonprofits and government-nonprofit relations, using policy instrument choice theory,…

Our paper on ‘New Public Management reforms in Europe and their effects: findings from a 20-country top executive survey‘ with…

In this new article in the Journal of Economic Policy Reform we study whether citizens´ trust in public administration is…

Public officials can be reluctant to use citizens’ input in decision‐making, especially when turnout is low and participants are unrepresentative…