The effects of NPM reforms

In this new article in IRAS, Gerhard Hammerschmid (Hertie), Rhys Andrews (Cardiff), Ahmed Mohammed Sayed Mostafa (Leeds), and I look at … More

Why do public managers use management tools?

In this new paper in PAR – “Institutions or Contingencies? A Cross‐Country Analysis of Management Tool Use by Public Sector … More

New book! Inspectors and enforcement

With Nadine Raaphorst, I edited a new book that explores the social dynamics of the interaction between inspectors and their … More

Signaling in bureaucratic interactions

In this article “A signaling perspective on bureaucratic encounters: How public officials interpret signals and cues” in Social Policy and … More

Public managers make equity-efficiency trade-offs

In this article in Public Administration Review, Marcos Fernandez-Gutiérrez and I analyse the positions of top public officials on an … More

Prosocial compensation & service failure

When a public (or private) service fails, how do you want to be compensated as a citizen? Does a charity … More

New scale – attitude to clients

With Shelena Keulemans we designed and tested a new measurement instrument to measure street-level bureaucrats’ attitude towards their clients. It … More

PhD vacancy public administration

I´m looking for a PhD candidate (bursary) to do research on public sector reform, public services or public organisations. This is … More

Managerial autonomy and politicization

Public sector reforms aimed at ‘making the managers manage’ granted public managers autonomy and tried to depoliticize the administration. In … More

Chapter Routledge Companion to Trust

Nadine Raaphorst and I have a chapter in the new Routledge Companion to Trust, looking at trust in the public … More